Privacy Policy
How HelloFonty handles your personal data.
Updated on 10/10/2026
Data Controller: SWEEPS (SAS), 36 rue d’Avon, 77300 Fontainebleau, France
GDPR Contact: contact@hellofonty.fr
1. Data Processed
- identity and contact: name, first name, email;
- INSEAD verification: enrollment certificate (tenants);
- account and profile: account information;
- listings: housing information, photos, availability;
- messaging: content and metadata;
- bookings: dates, amounts, statuses;
- payments: transaction IDs, statuses;
- technical data: logs, IP, cookies.
2. Purposes and Legal Bases
- provision of Services (contract execution);
- INSEAD eligibility verification (legitimate interest / pre-contractual measures);
- billing/accounting (legal obligation);
- security, fraud/abuse prevention, moderation (legitimate interest);
- audience via Google Analytics 4 (GA4) (consent);
- support (contract / legitimate interest).
3. Recipients
- authorized internal teams;
- technical service providers (OVHcloud hosting, operation tools);
- Stripe (payments and Stripe Connect);
- Google (GA4) when activated after consent.
- Google Translate, only when you press “Translate” yourself in a
conversation or on a listing. The text to translate is then sent to it from your
browser, along with your IP address. Nothing is sent until you ask for the
translation, and we do not keep the result.
- our service partners (concierge, cleaning, insurance), only if you have
agreed from your profile, and in order to offer you their services. You may
withdraw that agreement at any time in the same place.
4. Transfers Outside the EU
Some service providers may involve transfers outside the EEA. In this case, Hellofonty
implements appropriate safeguards (notably standard contractual clauses). This concerns
Google Analytics 4, where you have consented to it, and
Google Translate, when you ask for a translation.
5. Retention
Hellofonty retains data for the period necessary for the purposes, then deletes or archives
it in a limited manner to comply with legal obligations (accounting, proof, litigation).
The INSEAD certificate is retained only for the time strictly necessary for verification
and fraud prevention, then deleted/archived with restricted access if necessary.
6. Security
Reasonable security measures: access control, encryption in transit, logging,
restricted access to certificates.
7. Your Rights
Access, rectification, erasure, limitation, opposition, portability (subject to conditions).
Exercise: contact@hellofonty.fr
Complaint: CNIL
Cookie Policy
The Site uses:
- necessary cookies (authentication, security, session);
- audience measurement cookies via GA4 (subject to consent);
- other possible cookies described in the cookie manager.
On first visit, a banner allows you to accept/refuse non-essential cookies.
You can change your choice at any time via the cookie manager.
Elsewhere on HelloFonty